| Return Policy |
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| If you wish to return a core or a product, you must first go to the returns policy page and fill out the form. Once we receive it, we will issue your return authorization number within 3 days. You will have 10 days from the day you received your return authorization number to return your item. It must be in the same condition as received. All parts must be in their original condition, and cannot be disassembled or damaged by incorrect installation. We are not responsible for installation errors. We are not responsible for any labor expenses, towing expenses, or rental car expenses that occur as the result of the installation of any wrong or defective parts. |
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| Please Note: Service manuals, CD ROMs, Special-order Products, and Auto Body Parts are not returnable for any reason. |
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| Electrical parts are not returnable if plugged in or unsealed for any reason. |
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| All returns are subject to a non-refundable 20% restocking fee. A 20% restocking fee is charged on all returns that are not the direct result of our error. |
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| Refunds |
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- Refunds for returns or cores normally take 15-30 days to process and credit from the date we receive your return at the warehouse.
- Once the core or part is received we forward it to the manufacturer for approval. The manufacturer will then approve your return.
- Once the return has been approved and processed, the refund will be credited to the credit card you used to buy the merchandise.
- You will receive"credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card.
- If after 30 days, you have still not received a credit please e-mail the returns department spinningwheels-sc@earthlink.net, for the fastest response.
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| Return Procedure |
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| Our Terms and Conditions: |
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| You may return products within 10 days (excluding national holidays) from the date of shipment for a refund or replacement. All returns information is located above. |
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| On orders shipped Overnight or 2nd Day, all shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control and air-shipping charges will NOT be refunded for this reason. |
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| Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our warehouses put forth every effort to prevent shipping damage however, it does occur occasionally. If you receive a damaged part, do NOT accept the package, have the shipper immediately return to sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. |
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| We are not responsible for missing, damaged, or incorrect parts after 48 hours from the time of customer's receipt of the merchandise, regardless of the party at fault. We must be contacted immediately if any of the above occurs. We are also not responsible for lost or stolen packages and all claims for such must be processed through the shipping company.
All products are sold "AS IS". Some items may carry a manufacturer's limited warranty. Please note; Many products in our store may or may not be street legal where you are located. We sell these all items as suitable for "OFF-ROAD USE" only. |
